How it works
One tap. That is the whole thing.
A customer holds their phone near the card and your review page opens in their browser. Nothing to download, no business name to search for, nothing to type. Here is exactly what happens, on both sides.
- No app for you or your customer
- No battery and nothing to charge
- Programmed before dispatch
- Re-writable, so it can be pointed elsewhere later
Setting it up
Four steps, and three of them are ours.
There is no account to make, no dashboard to learn and no software to install. The only thing we need from you is the link.
- Send us your link The review page you want the card to open. There is a field for it on the product page, and you can email it after ordering if you do not have it yet.
- We programme it Your link is written to the chip before the card is dispatched, so it works the moment it arrives. Nothing to set up at your end.
- Put it where you finish serving The counter, reception desk, bill tray, payment terminal — wherever you already speak to customers.
- The customer taps They hold their phone near the card and your review page opens. They write whatever they honestly think.
Do not have your review link yet? Order anyway and send it afterwards — we hold the order until we have it.
Phones
It works on the phone already in their hand.
Reading an NFC tag is built into modern phones, so your page opens in the browser they already use. Neither you nor your customer installs anything.
Works on iPhone 7 and later.
- iPhone XR, XS and every model since read the card automatically
- The customer holds the top of their phone near the card
- A notification appears and they tap it
On iPhone 7, 8 and X the customer opens Control Centre and taps NFC Tag Reader first, then holds the phone to the card.
Works on any Android phone with NFC hardware, which is most phones sold in the last decade.
- The customer holds the back of their phone near the card
- A notification appears and they tap it
- Your page opens in their normal browser
NFC has to be switched on in the phone's settings. It usually is by default.
A phone without NFC simply does nothing when it touches the card — there is no error and nothing breaks. That is rare enough on phones in use today that most businesses never see it.
The card
What is actually inside it.
A flat acrylic card, 117 × 128 mm, that sits where your customers already are. No battery, no charging and nothing to pair.
NFC tap
An NFC chip inside the card opens your link when a compatible phone is held against it.
No app to install
The customer's phone handles the tap. Nothing to download on either side.
Reusable
The same card can be tapped by customer after customer.
No power, no pairing
The chip draws its power from the phone. There is no battery and nothing to charge.
How we think about reviews
Easier to leave a review. Not a way to control what it says.
A review card removes steps between a customer and your review page. What the customer writes is entirely up to them.
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Ask everyone, not just the happy ones
Offering the card only to customers you expect to praise you is review gating. Most review platforms prohibit it.
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Do not offer anything in exchange
Discounts or free items in return for a review breach the rules of every major review platform.
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Do not ask for a specific rating
Ask for feedback. Asking for five stars is a policy violation and customers notice it.
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The card cannot change a rating
It opens your review page. It has no influence over what a customer decides to write there.
Questions
Still wondering.
Do I need an app, an account or a subscription?
None of the three. You buy the card once and it keeps working. There is no charge per tap, no dashboard and nothing to log in to.
Can I change where the card points later?
Yes. The chips are re-writable, so a card can be pointed at a new link rather than replaced. Email us with your order number and the new link, or do it yourself — every card has a setup guide covering exactly that.
Can I use several cards for one business?
Yes, and most businesses do. A card at every point where you finish serving someone means nobody has to carry one around, and no moment gets missed because it was in a drawer. They can all point at the same review page.
Can each branch have its own review page?
Yes. Each card holds its own link, so every branch sends its customers to that branch's own page. Tell us which link goes with which card when you order.
Does the card guarantee positive reviews?
No, and nothing that claims to should be trusted. The card removes steps between a willing customer and your review page. It has no influence over the rating they leave.
Put the review link where the customer already is.
One card on the counter. One tap from a customer who already had a good experience.
